Share your feedback

Compliments and complaints

NMHS is keen to hear from its consumers and carers via a range of feedback avenues. Services all have formal complaints and compliments processes, and Care Opinion is an independent website where you can provide anonymous feedback, which will be promptly responded to, on our services.

• King Edward Memorial Hospital (external site)
• Osborne Park Hospital (external site)
• Sir Charles Gairdner Hospital (external site)
• MHSDHS Mental Health (includes Graylands Hospital)
• MHSDHS Dental Health (external site).

Care Opinion

We’re listening to every story we receive through Care Opinion to get an understanding of trends within our health service and how we can improve.

MySay HealthCare Survey

NMHS uses the MySay Healthcare Survey to measure patient experience, helping us identify what we are doing well and where we need to focus our attention to improve. All eligible patients are sent an invitation to participate via SMS 48 hours post-discharge.

Get involved

Find out more about becoming a consumer representative.