• Skip to main content
  • Skip to navigation
  • Accessibility
  • Contact Us
Government of Western Australia Crest
Government of Western Australia

Additional Menu

  • Accessibility
  • Contact us
Go to WA Government search
  • About us {65CECB75-B33D-4847-B95E-4D8DFD4F6E5B}
    • Contact us {3DD5D7F2-A183-498D-872C-C0553616B4F2}
    • Health Service Board {74DEC0BF-2245-44C2-B882-42E67059A621}
    • Executive {1E9D19E8-2F3E-4D1E-BB23-A41B64E0A501}
    • Vision, Mission and Values {FC8447B0-58FF-4584-AA05-2E466C3F3945}
    • Strategic Planning {42630266-8122-48A6-92B5-4D78C145239F}
    • Work with us {726B9752-B462-4184-8522-2CA4E0CA0DE5}
      • Vacancies {1F935AA4-D189-4ECC-A718-6910918ED93A}
      • Career opportunities {3A5000B8-488E-4CDE-842F-CF6E2E8A5A45}
      • Pay and benefits {6165E8F9-5041-4B0A-8189-5D7DAAED33E6}
      • How to join us {601ACC03-AB34-412F-BA38-364793DB3FAF}
      • Pathways to working with us {17314285-BCBA-4DE6-A3FC-974882CBE9EA}
      • Diversity and inclusion {08610F15-B410-4F39-B482-49CB8D009B08}
      • Volunteering {5507B996-98CC-4271-8780-D20D677EB8DD}
    • Annual Reports {42F88106-68F5-4A60-B663-427F18DE90EF}
    • Freedom of Information {5C88677A-25F3-46A0-ADDB-8CB5067C2650}
    • Governance {CCEDE4C9-D243-46F6-A599-598411126849}
  • Hospitals and Services {86B8802B-CBB1-4C50-8FAC-4194B89814D5}
    • Hospitals {939C1A6D-3F8D-4E44-8FEF-A97FB71A0638}
      • Sir Charles Gairdner Hospital {4BA9E93A-DC2B-424F-B284-6E148F043545}
      • Osborne Park Hospital {85A0FA57-FA53-4899-B258-011526E64CE0}
      • King Edward Memorial Hospital {75C4698D-F99A-4296-8912-31E1B36FD203}
      • Graylands Hospital {A670682B-D484-4990-BC40-9056E137FA18}
      • Joondalup Health Campus {E4778376-2C99-458D-9D77-764F58C0FEC6}
    • Mental Health {4C5E708E-EAB5-43C6-A641-5977BBD26F5F}
      • Community Adult Mental Health {F14D3D72-50AF-42E4-A79B-9791E7A0CE8B}
      • Inpatient Adult Mental Health {1CE2B0EC-1F0D-4EC8-8CC7-2871BF084DBF}
      • Mental Health Specialties {A0671C57-D8E0-411B-B5B7-C36507F490D0}
    • Public Health {B3E713B7-33D2-4933-9FE3-7FAAF83C7D2F}
      • Aboriginal Health {8E8D3817-574B-484E-9CB6-3793895F4500}
      • DonateLife {E24916D0-AE6C-426B-9810-88E33C041DCD}
      • Health Promotion {BCA540AA-71E2-4C9A-BC2C-943E0F0D480A}
      • Humanitarian Entrant Health Service {9FE0BD4F-0DBD-423C-9B10-6A17269E3035}
      • Infection Prevention and Control {6976A676-0FCC-45A5-9E98-9B2CB0870E41}
      • Metropolitan Communicable Disease Control {3D5365B6-1C38-4660-8084-FC6D63A7DCF2}
      • State Head Injury Unit {1AD59039-C403-4847-9CF9-07748A4891FE}
      • WA Tuberculosis Control Program {3240AA16-5A6E-45BB-90DC-C76B2C7D8611}
    • Dental Health Services {4D23BEF9-A34B-4D92-8A0A-544F38FE73B7}
    • Services {724C0D0E-7F1B-4406-B2FC-62B5A932F73C}
      • Elective surgery {BCE28FA9-9BAF-481B-9648-373A962B830C}
      • Emergency Departments {07AA7C80-21F2-4E3D-BC20-129849CAACE2}
      • Maternity Services {6C3219E4-A138-41C0-A1CF-CB34B9345091}
      • WA Cancer and Palliative Care Network Clinical Implementation Unit {719EC505-D368-4614-8A75-E9B4F8E39DB4}
      • Video Consultation {A26FEDEA-B22B-41EE-83A2-D4C6BFC992C9}
  • Patient Care {6DA8A3E6-FCCC-4FE7-BCAB-7E7AB30529BE}
    • Safety and Quality {6F58E38D-5A3F-4502-8ECC-11BAB833660F}
      • Patient safety {F1CADBCF-6A62-4E36-8345-17C2990E6564}
      • Quality of care {143056E5-4EEC-4B36-BA48-A00957505426}
      • Maintaining high standards of healthcare {F75F1456-EEE3-4928-A585-F242A7D8486E}
      • Engaging with our consumers {E521DD20-F8A3-4A1B-8D33-97EE1FAE0A9A}
    • Manage My Care {B382DFED-AEAE-4A32-94A4-891836088F5B}
    • Patient rights and responsibilities {E1F6E05E-7AA8-4455-9819-CC826DE3D246}
    • Stories from our patients {9849D3AB-C42B-4103-BCE2-F682CDF1BDA7}
    • Partnering with Consumers {3D536C91-FDCA-4E9D-92F9-7E5956C73D5E}
      • Consumer Advisory Councils {AAEB9635-33E9-4EE3-A78D-5DA555CDD9F0}
      • Engagement {A2A37412-CC53-4BCA-901A-ACEBADBEB265}
      • Volunteering {F53C93E6-42EA-4777-9DB5-4D7B82127369}
    • Choose Wisely {6C79DE3A-CD14-4678-810D-47601E74ECA1}
    • Disability Access and Inclusion Plan {ED659A97-AC3C-470E-9F9D-C9041E6FC4DC}
    • Patient resources {864F1BC2-0F2B-4B93-AB2B-071B2AF7A704}
  • Health Professionals {3CAEDA80-6EF2-48F7-BCC3-15C80725C660}
    • Referring Patients {D05F8C44-3EE6-4C6C-A1DF-C15BD918917F}
    • GP Liaison {E56D4203-14C4-4281-B677-857F3523E9EB}
    • Staff policies {337CC709-8E0F-48C6-8C84-BA4ED925B8B0}
    • Library and Information Service {B5875F79-42B6-4DE0-8B21-1BCFF1117461}
    • CADD Standards {0ED13E45-F972-483B-A5F7-1549E2726607}
  • Research {D8D372BE-1D53-4230-ABD7-4E0D2E7A5ABA}
    • About our research {A0DB40FC-198E-4ADE-96E0-BFF81B20D5FA}
    • Research ethics and governance {FCB06922-699D-4406-96E7-9EA39FF8D4FE}
    • NMHS Research Strategy {02307D9B-F0C0-4835-82D8-C9CC6FC44F4A}
    • Research news {BD3A47F3-A253-4DC9-9BF2-5F48DB575927}
    • Why undertake research {4262BE2A-CD7F-4AF1-88C2-D59C990B6FD1}
    • Current research {53511D17-6F58-4DB9-A616-4708FA70CD46}
    • Research partners {E7252B1D-DCDF-48DB-A3DF-272D5423F683}
  • Latest News {F2EAF7AC-5A37-4588-907E-A6719CCCA421}
  1. Home
  2. Patient Care
  3. Safety and quality
  4. Patient safety

Patient safety

Patient safety

Health care is an undeniably complex environment with many interdependent parts. Despite the very best efforts of our staff, failure of just one of these parts may have serious consequences for those in our care.

We encourage staff to report clinical incidents – defined as any unplanned event that causes, or has the potential to cause, harm to a patient. By reporting clinical incidents, we can investigate and identify what ultimately caused its occurrence. By putting processes in place, we hope to prevent further incidents and harm to patients.

  • Clinical incident management NMHS constantly strives to reduce the rate of clinical incidents across all NMHS hospitals and services by reviewing any incidents that occur and identifying ways to improve.
  • Two women looking a paperwork
    Open disclosure NMHS is committed to ensuring open and timely communication with patients and their family/carers following a clinical incident.
  • A health professional sat with a patient
    Closing the Loop By fostering a culture of continuous organisational learning, NMHS empowers and facilitates staff to learn from incidents and improve patient outcomes.
Last Updated: 21/10/2020
  • facebook
  • twitter
  • YouTube

Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

Contact us

T Block, QEII Medical Centre

Nedlands WA 6009

Phone

(08) 6457 3496 Google Maps

Footer menu

  • wa.gov.au
  • Copyright
  • Disclaimer
  • Privacy
  • Sitemap
  • Contact Us

Brought to you by the Department of Health, Western Australia

© Government of Western Australia 2018 to